GDPR Compliance Policies
At Vancity Web Design, we are committed to respecting your privacy and protecting personal data for all users, including those located in the European Union (EU). This GDPR Compliance Policy explains how we collect, use, store, and protect personal information in accordance with the General Data Protection Regulation (GDPR).
1. What Data We Collect
We may collect personal information when you:
- Contact us through forms or email
- Request a quote or consultation
- Subscribe to newsletters (with consent)
- Use our website or digital services
This may include your name, email address, phone number, business details, project information, and website usage data.
2. Lawful Basis for Processing Data
We process personal data under the following lawful bases:
- Consent: When you voluntarily submit information to us
- Contract: When we prepare proposals or deliver services
- Legitimate Interest: To improve our website, security, and user experience
- Legal Obligation: When required by law
We only collect what is necessary to provide our services.
3. How We Use Your Data
Your personal data is used to:
- Respond to inquiries and provide support
- Prepare proposals and service agreements
- Improve website performance and usability
- Send updates or marketing emails (only with consent)
- Maintain security and monitor analytics
We never sell your information to third parties.
4. Your GDPR Rights
If you are located in the EU, you have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion (“right to be forgotten”)
- Withdraw consent at any time
- Request data portability
- Restrict or object to certain processing activities
To exercise these rights, contact us using the details below.
5. Data Storage & Retention
We keep personal data only for as long as necessary to fulfill service requirements or meet legal obligations. We securely store information and use industry-standard measures to prevent unauthorized access or misuse.
6. Third-Party Processors
We may use trusted service providers such as hosting platforms, analytics tools, or payment processors. These third parties comply with GDPR and process data only as required to perform their services.
7. Data Transfers Outside the EU
Because we are based in Canada, your data may be processed outside the EU. We ensure all transfers meet GDPR standards through secure practices and trusted third-party partners.
8. Updates to This Policy
We may update this GDPR Policy from time to time. Changes will be posted on this page, and continued use of our website indicates acceptance of the updated terms.
9. Contact Information
If you have any questions regarding these Terms and Conditions, you may contact us at:
Email: info@vancitywebdesign.com
Location: Vancouver, Canada
15+ Years
Field Experience
950+ Projects
Done Around World
99%
Client Satisfaction
107+ Rating
on Google with 5*
2 Hrs
Response Time
